CompStat, a data driven process first used in New York City and credited with a drastic decline in crime there, is being used by the city of Baltimore to do more than just fight crime. It's now being used as a tool to improve a variety of city services.
Read the blog entry on the New York Times site:
http://opinionator.blogs.nytimes.com/2012/05/02/armed-with-data-fighting-more-than-crime/
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